Refund policy

Return and Exchange Policy:

AdvikaFashionStudio aims to ensure customer satisfaction with a flexible exchange policy.

• Return/Exchange Window: If you receive a defective or incorrect item, you can initiate a exchange within 48 hours of delivery.
• Refund: We provide exchange only so we do not provide refund.
• Condition: Returned items must be unused, unwashed, and in their original condition with all tags and labels intact.
• Process: Contact our customer support team with your order details and parcel opening video to initiate a return or exchange. They will guide you through the process and provide necessary instructions.
• Criteria: AdvikaFashionStudio reserves the right to reject return or exchange requests if the products do not meet the above criteria.
• Size Exchange: If you received the wrong product or it’s unfit to your size, you can exchange your size of product within 48 hours of delivery.
• Condition: Return products in the same condition as shipped. No exchange will be provided for used or washed products.
• Courier Delivery: We will provide the pickup services for exchange orders.
• Defective/Incorrect Products: Report any defective or incorrect products within 24 hours of delivery by providing pictures and videos.
• No Double Exchanges/Refunds: Once an exchange has been completed and delivered, no further actions such as double exchanges or refunds will be applicable to that order.
• Customer Support: Contact our customer support team for any issues. Queries will be resolved between 10 AM and 6 PM.